2.11 Avoid being manipulative or deceptive
Avoid using patterns, content, tools, or techniques that may artificially manipulate or deceive the visitor and waste energy.
Criteria
- Deceptive design patterns: Machine-testable
Avoid deceptive design or unethical coding techniques that manipulate users into taking actions that are not in their best interest. Examples include anti-right click, copy prevention, requiring an account to purchase, etc.- 10 Common Dark Patterns in UX and How to Avoid Them
- Biased By Design
- Dark Design Patterns Catalog
- Dark pattern
- Dark Patterns Detective
- Dark Patterns Hall of Shame
- Dark patterns in UX: how designers should be responsible for their actions
- Deceptive design vs. the law
- Deceptive Patterns
- Design Justice Network Principles
- Digital sustainability audits: a de facto standard for the Internet carbon footprint
- Fair Patterns
- GPF – General Policy Framework (PDF) – 4.14 – UX and UI (Dark Patterns)
- GR491 – 10-3070 – Dark Patterns
- How Deceptive Design is Used to Compromise Your Privacy and How to Fight Back
- Humane By Design
- Just normal web things
- Ledger of Harms
- Overlay Fact Sheet
- Overlay False Claims
- Overlay Timeline
- Six Dark Patterns to Avoid On Your Website
- Society Centered Design
- The Calm Web
- The Impact of Web Accessibility Overlays on the Usability and User Experience for People with Permanent Visual Impairments
- United Nations SDGS – Goal 1 – Poverty
- United Nations SDGS – Goal 3 – Health & Well-being
- Advertisements: Human-testable
Select, present, and label advertisements and sponsorships transparently and only implement where these provide economic and ethical value without diminishing user experience.- Ad Net Zero announces global framework to measure media’s carbon emissions
- An empirical study on the performance and energy costs of ads and analytics in mobile web apps
- Dealing with Ads in 2020
- Effectively loading ads without impacting page speed
- Environmental impact assessment of online advertising
- Fastest Ad Blocker: 13 Best We Tested for Performance in 2023
- GR491 – 10-3073 – Advertisements
- How ad platforms like Facebook, Google, and others drive climate change
- Make Better Ads (PDF)
- OpQuast – 8 – Advertisements and sponsored content are identified as such.
- Privacy-Preserving Attribution: Level 1
- Why People Block Ads (And What It Means for Marketers and Advertisers)
- Analytics and tracking: Machine-testable
Evaluate and remove unnecessary or unused analytics and tracking, including any operating without user consent.- 48 Cart Abandonment Rate Statistics 2023
- Guide to using analytics for performance and privacy
- Is GDPR Good for the Environment?
- Learn Privacy
- Review of Web Analytic Tools for Sustainable Design (PDF)
- Tracking Protection in Firefox For Privacy and Performance (PDF)
- United Nations SDGS – Goal 1 – Poverty
- United Nations SDGS – Goal 3 – Health & Well-being
- Why you should stop using Google Analytics on your website
- Search Engine Optimization: Machine-testable
Focus on serving user intent through non-manipulative search and social media optimization. For example, do not misuse coding practices intended to support assistive technologies. This can include content with natural redundancy, or unhelpful or low-quality material designed only to manipulate search results.- Climate change SEO survey
- Content design practices for sustainable communication in tech
- GR491 – 1-4002 – Sustainable Commitment
- GR491 – 2-4014 – Internationalisation
- GR491 – 5-3033 – SEO Stakeholders
- How AI Mode Works and How SEO Can Prepare for the Future of Search
- How to Use Keywords for SEO and Web Sustainability
- How UX design can help tackle climate change
- Local SEO vs. National SEO vs. Global SEO
- On-Page SEO Checklist
- Sustainable SEO: Processes and Practices
- The digital butterfly effect: Sustainable websites and SEO
- Sustainable SEO: How to focus on a lasting SEO strategy
Benefits
- Accessibility
Avoiding deceptive design patterns improves user experience for people using assistive technologies, as these can be especially disruptive when using a screen reader. This improves their trust and access to your content. - Conversion
Avoiding deceptive patterns can result in fewer complaints, reduce barriers, and improve conversion. - Environment
Avoiding deceptive design patterns reduces energy consumption because users do not waste time and energy trying to undo choices they never intended to make. - Performance
Using ethical, non-disruptive practices will accelerate the user journey and perceived speed and reduce unnecessary friction. - Privacy
Ensuring compliance with ethical privacy practices and avoiding dark and deceptive patterns reduces litigation risk. It also reduces data transmission between tracking and advertising services providers.
GRI
- Materials: Low
- Energy: Low
- Water: Low
- Emissions: Low