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◂ User Experience Design guidelines

2.27 Evaluate feature use, value, and impact

User Experience Design

Factor the ways people use the project into your decision making and consider how this can be optimized for both people and the planet.

Criteria

  • Usage changes: Human-testable
    Monitor user feedback, adoption, and churn rates in relation to different features and incorporate these insights into future releases.
    • 7 UX KPIs you should be measuring
    • 9 Feature Adoption Metrics to Track + How To Improve Them
    • AFNOR Spec 5.2.5 and 5.4.5 (French)
    • GPF – General Policy Framework (PDF) – 1.4 – Strategy (Regular Reviews)
    • GR491 – 5-3030 – Feature Usage
    • GR491 – 9-3065 – User Feedback
    • Qualitative Usability Testing
    • Society Centered Design
    • Sustainable UX is more than reducing your website’s footprint
    • UI Tools
    • User Experience (UX) Surveys

Benefits

  • Conversion
    Acting on feedback often improves conversion rates because it ensures that your digital product or service reflects the needs of your audience.
  • Economic
    Avoiding wasted development time building features that bring little value to the consumer means resources can be focused where they deliver more value.
  • Environment
    Learning from feedback enables choices that improve environmental impact. An example of this would be making sure that the most frequently used features are placed higher in the visual hierarchy. This reduces the effort and time users must invest to achieve their goals.
  • Performance
    Performing user testing allows you to retain focus on goal and maintain good performance without unnecessary complexity.

GRI

  • Materials: Medium
  • Energy: Medium
  • Water: Medium
  • Emissions: Medium

View the Guideline

Tags

ResearchKPIsUsabilityStrategy

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More user experience design guidelines

2.1 Display any factors that have a negative impact on your project

User Experience Design

2.2 Understand user requirements or constraints, resolving barriers to access

User Experience Design

2.3 Understand the impact for non-users

User Experience Design

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