5.23 Repair, reuse, refurbish, recycle or reduce e-waste
Business Strategy And Product Management
Prioritize repair, reuse, refurbishment, and responsible recycling of hardware and e-waste through certified services, including supporting users doing repairs.
Success Criteria
- E-waste management:
Recycle, repair, or upcycle unwanted hardware and materials. Recover, redeploy, and reuse components where possible, and dispose of remaining materials in a sustainable way. Use certified repair and recycling services to handle end-of-life digital equipment and operational e-waste responsibly. Service providers should maintain a clear policy for responsible e-waste management. - E-waste policy:
Maintain policies for repairing and recycling hardware and encourage repair. - Refurbishment strategy:
Prioritize reuse, refurbishment, and redeployment of existing hardware before purchasing new equipment. - Right to repair:
Allow users to repair purchased products to the best of their ability, provide replacement parts at cost where possible, and give clear instructions to help fix faults when they occur.