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◂ Business Strategy And Product Management guidelines

5.26 Create a business continuity and disaster recovery plan

Business Strategy And Product Management

Maintain tested incident response plans and communicate transparently with users about service issues, risks, and recovery.

Success Criteria

  • Plan of action:
    Create, maintain, regularly review, and test incident response plans to determine readiness and ensure systems and services can quickly recover from any incident.
  • Audience awareness:
    Communicate transparently with users about incidents, service issues, and any risks to data or availability.

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More business strategy and product management guidelines

5.1 Have an ethical and sustainable product strategy

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5.2 Assign a sustainability advocate

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5.3 Inform, raise awareness, and train for sustainability

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