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◂ User Experience Design guidelines

2.11 Avoid being manipulative or deceptive

User Experience Design

Avoid using patterns, content, tools, or techniques that may artificially manipulate or deceive the visitor and waste energy.

Criteria

  • Deceptive design patterns: Machine-testable
    Avoid deceptive design or unethical coding techniques that manipulate users into taking actions that are not in their best interest. Examples include anti-right click, copy prevention, requiring an account to purchase, etc.
    • 10 Common Dark Patterns in UX and How to Avoid Them
    • Biased By Design
    • Dark Design Patterns Catalog
    • Dark pattern
    • Dark Patterns Detective
    • Dark Patterns Hall of Shame
    • Dark patterns in UX: how designers should be responsible for their actions
    • Deceptive design vs. the law
    • Deceptive Patterns
    • Design Justice Network Principles
    • Digital sustainability audits: a de facto standard for the Internet carbon footprint
    • Fair Patterns
    • GPF – General Policy Framework (PDF) – 4.14 – UX and UI (Dark Patterns)
    • GR491 – 10-3070 – Dark Patterns
    • How Deceptive Design is Used to Compromise Your Privacy and How to Fight Back
    • Humane By Design
    • Just normal web things
    • Ledger of Harms
    • Overlay Fact Sheet
    • Overlay False Claims
    • Overlay Timeline
    • Six Dark Patterns to Avoid On Your Website
    • Society Centered Design
    • The Calm Web
    • The Impact of Web Accessibility Overlays on the Usability and User Experience for People with Permanent Visual Impairments
    • United Nations SDGS – Goal 1 – Poverty
    • United Nations SDGS – Goal 3 – Health & Well-being
  • Advertisements: Human-testable
    Select, present, and label advertisements and sponsorships transparently and only implement where these provide economic and ethical value without diminishing user experience.
    • Ad Net Zero announces global framework to measure media’s carbon emissions
    • An empirical study on the performance and energy costs of ads and analytics in mobile web apps
    • Dealing with Ads in 2020
    • Effectively loading ads without impacting page speed
    • Environmental impact assessment of online advertising
    • Fastest Ad Blocker: 13 Best We Tested for Performance in 2023
    • GR491 – 10-3073 – Advertisements
    • How ad platforms like Facebook, Google, and others drive climate change
    • Make Better Ads (PDF)
    • OpQuast – 8 – Advertisements and sponsored content are identified as such.
    • Privacy-Preserving Attribution: Level 1
    • Why People Block Ads (And What It Means for Marketers and Advertisers)
  • Analytics and tracking: Machine-testable
    Evaluate and remove unnecessary or unused analytics and tracking, including any operating without user consent.
    • 48 Cart Abandonment Rate Statistics 2023
    • Guide to using analytics for performance and privacy
    • Is GDPR Good for the Environment?
    • Learn Privacy
    • Review of Web Analytic Tools for Sustainable Design (PDF)
    • Tracking Protection in Firefox For Privacy and Performance (PDF)
    • United Nations SDGS – Goal 1 – Poverty
    • United Nations SDGS – Goal 3 – Health & Well-being
    • Why you should stop using Google Analytics on your website
  • Search Engine Optimization: Machine-testable
    Focus on serving user intent through non-manipulative search and social media optimization. For example, do not misuse coding practices intended to support assistive technologies. This can include content with natural redundancy, or unhelpful or low-quality material designed only to manipulate search results.
    • Climate change SEO survey
    • Content design practices for sustainable communication in tech
    • GR491 – 1-4002 – Sustainable Commitment
    • GR491 – 2-4014 – Internationalisation
    • GR491 – 5-3033 – SEO Stakeholders
    • How AI Mode Works and How SEO Can Prepare for the Future of Search
    • How to Use Keywords for SEO and Web Sustainability
    • How UX design can help tackle climate change
    • Local SEO vs. National SEO vs. Global SEO
    • On-Page SEO Checklist
    • Sustainable SEO: Processes and Practices
    • The digital butterfly effect: Sustainable websites and SEO
    • Sustainable SEO: How to focus on a lasting SEO strategy

Benefits

  • Accessibility
    Avoiding deceptive design patterns improves user experience for people using assistive technologies, as these can be especially disruptive when using a screen reader. This improves their trust and access to your content.
  • Conversion
    Avoiding deceptive patterns can result in fewer complaints, reduce barriers, and improve conversion.
  • Environment
    Avoiding deceptive design patterns reduces energy consumption because users do not waste time and energy trying to undo choices they never intended to make.
  • Performance
    Using ethical, non-disruptive practices will accelerate the user journey and perceived speed and reduce unnecessary friction.
  • Privacy
    Ensuring compliance with ethical privacy practices and avoiding dark and deceptive patterns reduces litigation risk. It also reduces data transmission between tracking and advertising services providers.

GRI

  • Materials: Low
  • Energy: Low
  • Water: Low
  • Emissions: Low

View the Guideline

Tags

SecurityAccessibilityCompatibilitySocial EquityPatternsUIUsabilityAssetsJavaScriptPrivacy

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More user experience design guidelines

2.1 Display any factors that have a negative impact on your project

User Experience Design

2.2 Understand user requirements or constraints, resolving barriers to access

User Experience Design

2.3 Understand the impact for non-users

User Experience Design

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