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◂ User Experience Design guidelines

2.24 Get users and contributors invested in the project

User Experience Design

Document how you test new features with real users and validate the results, ensuring resources and training are provided to maintain the project’s viability.

Criteria

  • New features and perspectives: Machine-testable
    Outline processes used to prototype and test new features, product ideas, and user interface components. Test with real users who represent different perspectives and user constraints.
    • 5 Common Low-Fidelity Prototypes and Their Best Practices
    • A comprehensive list of UX design methods & deliverables
    • Digital divide
    • How to Prioritize Digital Accessibility and Sustainability
    • Prototyping User Experiences: Reducing the Risks of Product Innovation
    • What are UX Design Processes?
    • Why we can’t meet the SDGs without ending the digital divide
  • Resourcing and viability: Human-testable
    Ensure prototyping and testing processes are sufficiently resourced to support long-term viability and avoid project abandonment.
    • 9 sustainable business practices + actionable examples
    • Building Capacity with Digital Governance
    • Digital Sustainability: How to Get Started Today
    • Product Management and the Build Trap
    • United Nations SDGS – Goal 12 – Consumption & Production
    • What are the Three P’s of Sustainability?
  • Training and onboarding: Human-testable
    Produce or provide, training materials to properly educate and onboard new contributors.
    • An Introduction to Corporate Sustainability Training
    • Creating a sustainable onboarding journey
    • EcoCards Game Workshop Toolkit
    • GR491 – 2-3015 – Reference Materials
    • GR491 – 1-4002 – Sustainable Commitment
    • Green Upskilling
    • How to Facilitate More Sustainable Design Workshops
    • Onboard Developers and Designers
    • Team Sustainability Retrospective
    • United Nations SDGS – Goal 4 – Education
    • United Nations SDGS – Goal 12 – Consumption & Production
    • United Nations SDGS – Goal 13 – Climate Change
  • Testing and validation: Human-testable
    Conduct regular and extensive testing alongside user interviews to validate whether released features meet internal goals and audience needs.
    • A Complete Guide to Usability Testing
    • A Comprehensive Guide To User Testing
    • GPF – General Policy Framework (PDF) – 1.2 – Strategy (Target Users)
    • GPF – General Policy Framework (PDF) – 1.4 – Strategy (Regular Reviews)
    • Learn Accessibility
    • Little Book of Accessibility
    • Microsoft Inclusive Design
    • Testing for accessibility
    • The Beginner’s Guide to Usability Testing
    • The Performance Inequality Gap
    • The Ultimate Guide to Accessibility Testing
    • United Nations SDGS – Goal 13 – Climate Change
    • United Nations SDGS – Goal 16 – Sustainable Society
    • Usability Test Plan Toolkit
    • Usability Testing 101
    • Web Accessibility
    • Web Accessibility Checklist
    • Why does speed matter?

Benefits

  • Conversion
    Using a well-built, thoroughly tested interface is likely to reduce user frustration and churn.
  • Economic
    Prioritizing user research in organizational policies helps to reduce and mitigate risks and costs associated with building unnecessary features, which would also incur technical debt. Performing iterative testing and prototyping reduces the resources needed to build new features.
  • Environment
    Enabling users to complete tasks more quickly and efficiently reduces energy use and emissions.

GRI

  • Materials: High
  • Energy: High
  • Water: High
  • Emissions: High

View the Guideline

Tags

AccessibilityIdeationResearchSocial EquityUIUsabilityStrategyEducationGovernance

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More user experience design guidelines

2.1 Display any factors that have a negative impact on your project

User Experience Design

2.2 Understand user requirements or constraints, resolving barriers to access

User Experience Design

2.3 Understand the impact for non-users

User Experience Design

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