2.28 Verify that real-world users can successfully use your work
Run usability tests to determine if the impact of the project can be further iterated to reduce friction points.
Criteria
- Usability testing: Human-testable
Incorporate usability testing into product cycles and routinely measure the impact of these tests for future releases.- A Comprehensive Guide To User Testing
- AFNOR Spec 5.4.6 and 5.4.7 (French)
- GPF – General Policy Framework (PDF) – 1.4 – Strategy (Regular Reviews)
- GreenIT – 4014 – Validating the user journey
- Inclusive Design Principles
- Playbook for Universal Design
- Research-Based Web Design and Usability Guidelines (PDF)
- Sustainable UX is more than reducing your website’s footprint
- United Nations SDGS – Goal 1 – Poverty
- United Nations SDGS – Goal 3 – Health & Well-being
- United Nations SDGS – Goal 16 – Sustainable Society
- Usability Starter Kit
- Usability testing
- Usability Testing 101
- User flow testing for sustainability evaluation of dynamic websites (PDF)
- UX: Best Practices For Developers
Benefits
- Accessibility
Gathering feedback from people with disabilities can guide key improvements. This ensures your project can be used by the widest possible audience. - Environment
Ensuring users can quickly and easily accomplish tasks or access information reduces the energy used searching for answers.
GRI
- Materials: Medium
- Energy: Medium
- Water: Medium
- Emissions: Medium