5.19 Implement appropriate data management procedures
Business Strategy And Product Management
Allow users to manage, control, and delete their data upon request, while making outdated content searchable via a lightweight and simple archive.
Criteria
- Outdated content:
Archive and delete outdated or otherwise expired product content and data via automated expiration dates and scheduled product audits. Publish the archiving schedule, ensuring a lightweight version of the old searchable content is maintained for those that may require it.- Evergreen Content is More Sustainable
- GPF – General Policy Framework (PDF) – 5.8 – Content (Archive And Delete)
- GPF – General Policy Framework (PDF) – 7.2 – Back-End (Data Retention)
- GPF – General Policy Framework (PDF) – 8.8 – Hosting (Hot / Cold Data)
- GR491 – 1-7006 – Obsolete Data
- GR491 – 1-7016 – Expiration Dates
- GR491 – 5-3035 – Archiving and Management
- GreenIT – 4012 – Set up a data expiration and deletion policy
- GreenIT – 4031 – Set up a content end-of-life plan
- Internet Archive Wayback Machine
- Should You Update, Rewrite or Delete Outdated Content?
- Understanding the Operational Carbon Footprint of Storage Reliability and Management (PDF)
- United Nations SDGS – Goal 3 – Health & Well-being
- Data controllers:
Allow users to control, manage, and delete their data, subscriptions, and accounts.- AFNOR Spec 5.2.4 (French)
- Building Cybersecurity and Privacy into the UX Lifecycle
- Delete old user accounts and old data
- GPF – General Policy Framework (PDF) – 1.6 – Strategy (Data Collection)
- GPF – General Policy Framework (PDF) – 5.8 – Content (Archive And Delete)
- GPF – General Policy Framework (PDF) – 7.2 – Back-End (Data Retention)
- GPF – General Policy Framework (PDF) – 8.8 – Hosting (Hot / Cold Data)
- GR491 – 4-8042 – Customer Transparency
- GR491 – 5-3035 – Archiving and Management
- GreenIT – 4012 – Set up a data expiration and deletion policy
- GreenIT – 4031 – Set up a content end-of-life plan
- How To Protect Your Users With The Privacy By Design Framework
- Learn Privacy
- OpQuast – 19 – Accounts and subscriptions opened online can be closed online by the same method.
- Privacy UX: Privacy-Aware Design Framework
- United Nations SDGS – Goal 3 – Health & Well-being
- Your right to get your data deleted
Benefits
- Economic
Requiring less data reduces storage requirements, allowing organizations to scale down their hosting package or be charged less for pay-by-use infrastructure costs. - Environment
Storing less data reduces the computing power required to maintain a service, reducing energy and infrastructure-related emissions. - Performance
Moving older and less relevant content onto a smaller scaled-down version of your digital product or service will reduce your bandwidth usage. Archived information will have significantly fewer users, meaning this is unlikely to have a negative impact on their experience. - Privacy
Improving data management supports better data protection practices.
GRI
- Materials: Low
- Energy: Low
- Water: Low
- Emissions: Low